Eltropy, an AI-powered unified conversations platform for community financial institutions (CFIs), has acquired Lexop, a provider of digital-first collections technology.
As consumer debt rises and borrower expectations shift, financial institutions are seeking more modern, empathetic approaches to collections. By integrating Lexop’s self-serve repayment tools with its AI-driven communications platform, Eltropy expands its offering to support more efficient and borrower-friendly engagement strategies.
With this acquisition, Eltropy continues to build toward a unified servicing platform designed to meet borrowers where they are — and enable CFIs to operate with both care and efficiency.
